Terms and Conditions
Last updated: March 2026
Welcome to northalbaniantours.com. These Terms and Conditions govern your use of our website and the booking of tours, transport services, and other experiences offered by North Albanian Tours.
By accessing or using this website, you agree to be bound by these Terms and Conditions.
1. Services
North Albanian Tours offers:
- Guided tours in Northern Albania
- Transport services and bus transfers
- Boat tours and excursions
- Tour reservations and travel experiences
Services may include destinations such as:
- Komani Lake
- Shala River
- Theth
- Valbonë Valley
- Albanian Alps
All bookings are subject to availability.
2. Booking and Payments
Customers may book services through the website.
We offer two payment options:
1. Online Payment
- Secure payments via PayPal
- Payment must be completed in order to confirm the booking.
2. Pay on Arrival
- Customers may reserve a ticket or tour online.
- Payment is made in cash at the meeting point or departure location.
Reservations made without payment may require confirmation via phone or WhatsApp.
North Albanian Tours reserves the right to cancel unconfirmed reservations.
3. Pricing
All prices listed on the website:
- Are displayed in Euro (€)
- Are per person unless otherwise specified
- May change without prior notice
Once a booking is confirmed, the agreed price will remain valid for that reservation.
4. Cancellation Policy
Customers may cancel a booking by contacting us via email or phone. Refund eligibility depends on the timing of the cancellation.
For bookings paid via PayPal, refunds will be processed through the same payment method when applicable.
North Albanian Tours reserves the right to cancel or reschedule tours due to:
- Weather conditions
- Safety concerns
- Operational issues
- Insufficient number of participants
In such cases customers may be offered a refund or alternative date.
5. Travel Requirements and Responsibilities
Participants are responsible for ensuring they are physically capable of participating in the selected tour.
Some tours may include:
- Hiking
- Boat travel
- Mountain transportation
Customers must follow safety instructions provided by guides or drivers.
North Albanian Tours is not responsible for injuries caused by:
- Failure to follow safety instructions
- Personal negligence
- Medical conditions unknown to the company
6. Delays and Schedule Changes
Transport schedules and tour timings may be affected by:
- Traffic
- Weather conditions
- Road conditions
- Ferry schedules
We strive to operate according to schedule but cannot guarantee exact departure or arrival times.
7. Limitation of Liability
North Albanian Tours is not responsible for:
- Loss of personal belongings
- Delays caused by external circumstances
- Third-party service interruptions
Customers participate in tours and transport services at their own risk.
8. Intellectual Property
All content on northalbaniantours.com including:
- text
- images
- graphics
- branding
is the property of North Albanian Tours and may not be reproduced without permission.
9. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Updated versions will be published on this page.
10. Contact Information
For questions regarding these Terms:
North Albanian Tours
Website: northalbaniantours.com
Email: info@northalbaniantours.com
Phone: +355 68 417 7467
